Frequently Asked Questions
CU NightRide App
CU NightRide has a mobile application that makes it easier than ever to request a ride. Riders can easily request the next available pick-up. Once the ride is scheduled, riders can track their vehicle’s location in real time. The CU NightRide app is free to download, but requesting a ride is available only to current 91PORN students, faculty and staff.
- Download the CU NightRide app from the or
- Select “Log In with CUâ€
- Enter your IdentiKey and password and tap “Loginâ€
- Enter your phone number and tap “Confirmâ€
- Request your ride!
In these situations, we encourage you to call our office at 303-492-7233 to speak with our dispatcher. They can either assist you with a request that was made through the app or put in a new request for you.ÌýÌý
Please note that we do not have a dispatcher over the summer break and may not have a dispatcher at times during the academic year due to staffing levels. We encourage feedback as it assists us with the app developers. If you experience errors with the app, please take a screenshot of the issue and email it to cunightride@colorado.edu with a brief explanation.Ìý
Requesting a Ride
ÌýYes! CU NightRide strives to provide a free and safe ride for all riders regardless of the activities they partake in at night. However, we do have policies in place which require us to engage with CUPD if a rider is displaying signs which may require emergency assistance.
Yes, a CU NightRide dispatcher is available to speak with you during operating hours. Call 303-492-SAFE (7233) to contact the next available dispatcher.ÌýÌý
Please note that we do not have a dispatcher over the summer break and may not have a dispatcher at times during the academic year due to staffing levels.Ìý
Yes! Dispatchers are available during operating hours to assist you with requesting a ride over the phone. Just call 303-492-SAFE (7233) to contact the next available dispatcher. Our dispatcher will also notify you when your driver is nearby.ÌýÌý
Please note that we do not have a dispatcher over the summer break and may not have a dispatcher at times during the academic year due to staffing levels.Ìý
Yes! CU NightRide has the ability to pick you up or drop you off at your address or the closest predetermined location. You can also use your phone’s geolocation to drop a pin on the map screen within the CU NightRide app.
No, not not at this time. You can only request rides on demand during our service hours.
No. Each rider should place an individual request for pick up or drop off in a different location.
Yes, you can call our dispatcher at 303-492-SAFE (7233) to change your pick-up/drop-off location.ÌýÌý
Please note that we do not have a dispatcher over the summer break and may not have a dispatcher at times during the academic year due to staffing levels.Ìý
Yes! CU NightRide has an ADA vehicle that can assist those who use wheelchairs. If you are in need of an ADA vehicle, select the applicable accessibility requirements when requesting a ride in the CU NightRide app, or contact our dispatcher at 303-492-7233.ÌýÌý
Please note that we do not have a dispatcher over the summer break and may not have a dispatcher at times during the academic year due to staffing levels.Ìý
Wait Times and Service Closures
There could be a variety of reasons why wait times are longer than what you might expect. Some examples include
- The number of vehicles we have active for the evening. We strive to have our full fleet of vehicles active each night; however, there are times when a vehicle may not be operable due to a scheduled repair or another reason that is outside of the program’s control.
- Staffing and schedule chang